- Minimum Order Value
For first time customers of Buchu Trading the minimum order value is € 200. New customers will be placed on Proforma until such time that total orders invoiced is over € 3000. Once customers have reached the € 3000 expenditure they will be placed automatically on 30 day net account providing they have completed a credit application form and have been approved by Buchu Trading.
- How to place order
- Submit your order via our wholesale site at www.buchutrading.com
- You must be a registered user to view this site. If you have not yet registered please go to the web site, click on Shop, follow the prompts and submit your information.
Products or goods purchased from Buchu Trading shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Buchu Trading and will typically be granted on a semiannual basis.
- Wholesale Pricing
All prices are listed are wholesale prices and in EUROS. Prices are subject to change without notice. We will cover the shipping costs for any orders over the minimum order value, depending on country of shipping.
Returns must be made in writing directly to Head Office within 2 days of delivery date quoting invoice number and reasons. No returns are acceptable without Buchu Trading’s prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned as ‘unsuitable’ there is a re-stocking charge of 25% plus shipping chargeable to customer
Please email us with details of the product prior to returning it.
Buchu Trading accept credit card (MasterCard, Visa, Discover, and American Express), Paypal and SEPA payments.
Shipping is not included in the cost of goods. On all orders freight will be charged depending on the shipping country, listed underneath
|Czech Republic||€ 15,00|
- Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact Buchu Trading at firstname.lastname@example.org within 2 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 7 days after receipt.
- Delivery Window
Please allow at least 2-7 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders under € 300 will be shipped on the same terms as outlined in shipping section above. Back orders over € 300 no shipping charges will apply.
- Shipping International Orders
We do not ship orders outside the EU.
We have experienced too many customs and shipping complications to make this worthwhile for the customer.